Our website automatically calculates the fastest and cheapest delivery rates for your purchases, ensuring that your items reach you quickly and in great condition. If you have any questions about our delivery, please feel free to get in touch with us.
Payments & delivery
Delivery and Shipping Policy
Order Processing:
All orders are processed within 24 hours of order confirmation.
Orders received after 6:00 PM (local time) will be processed on the next business day.
Delivery Time:
We strive to deliver all orders within 2 to 5 Business Days of order confirmation.
Delivery times may vary based on the shipping address and the availability of the products.
Shipping Partners:
We have partnered with reputable courier services to ensure reliable and efficient delivery.
Customers will receive a tracking number once the order has been dispatched, allowing them to monitor the delivery status.
Shipping Charges:
Shipping charges are calculated based on the weight of the products and the delivery location.
Customers can view shipping costs during the checkout process before completing the purchase.
Delivery Attempts:
Our courier partners will make multiple attempts to deliver the package.
If delivery is unsuccessful after several attempts, the package may be returned to our warehouse. Additional shipping charges may apply for redelivery.
Delivery Confirmation:
Customers will receive a confirmation email once the order has been delivered to the specified address.
It is the customer’s responsibility to ensure someone is available to receive the package at the provided delivery address.
Delayed Deliveries:
While we strive to meet our 48-hour delivery commitment, unforeseen circumstances such as weather conditions, natural disasters, or other external factors may cause delays. We appreciate your understanding in such situations.
Customer Support:
For any inquiries regarding your order or delivery, please contact our customer support team at help@merefashion.com/0092 328 2355030 during business hours.
Returns and Refunds:
Note:
This delivery and shipping policy is subject to change, and any updates will be communicated through our website. Customers are encouraged to review our policies regularly for any changes.
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 07 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
7C, Lane 3, Nishat commercial phase 6 DHA Karachi Pakistan
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail help@merefashion.com
